Patient Pickup with True Care Transportation
True Care Transportation helps hundreds of people reach the hospital or their homes every day. They provide a medical shuttle service in the Tacoma area for non-emergency patient transport.
If a patient files a missed-pickup or unsafe driving complaint with the Department of Transportation, True Care can be fined heavily or lose business from the hospital system. It is important to True Care that they can prove their drivers are prompt and safe.
Starling IoT outfitted the True Care fleet with advanced vehicle trackers, and integrated their booking system with a new vehicle dashboard. Each vehicle tracker reports location, acceleration, and speed directly to a web-accessible interface, which displays fleet information on a map and stores the data for later review.
True Care is able to respond quickly to complaints about their service with convincing data, and preemptively take action where necessary to keep their service top-of-the-line. They also never miss a pick up request, because their new system issues alerts for any wait times over their internal limit! Drivers can be rerouted, and True Care is able to efficiently add stops or change course with a simple phone call.
To see how something as simple as fleet tracking can work for you, reach out! We can tell you how to increase revenue and decrease expenses, with our free of charge discovery consulting. Drop us a note!
